Comprehensive support for your Milestone instruments.

Milestone milesCARE gives you more.


  • Comprehensive service plan

    Extensive instrument coverage without a delay in scheduling the service you need.

  • Exceptional service technicians

    Only highly trained Milestone technicians will service your laboratory instruments.

  • Preventive maintenance

    Routine maintenance and parts replacement helps to increase efficiency and improve performance.

  • Best-in-Class Support

    Unlock the power of Milestone's 30 years of applications experience with Milestone Connect.

Download milesCARE Brochure

Performance, reliability and safety are built into every Milestone instrument.

We make sure it stays that way.

Expert service and support from the people who know your instruments best.

Keep your lab at peak performance. Even a few hours of downtime can have significant impacts on your bottom line. With milesCARE, your lab can count on a reliable, uninterrupted workflow to maintain productivity and meet customer expectations. As a milesCARE customer, your needs are our priority, so any emergency service you require is always scheduled ahead of non-contract customers.

Your Milestone purchase represents an important investment in your lab’s productivity—so it makes sense to protect it in the best way possible. Our service program, milesCARE, is designed to maintain high performance levels and significantly extends the useful life of your Milestone instruments — billed at a convenient flat rate that will keep your unit in optimal condition all year long.

Milestone milesCARE offers convenience for your lab, too. With a paid service plan in place, there’s no need to wait for repair estimates and purchase order approvals, so there’s never a delay in scheduling the service you need.